They'll probably not want to accept pretty short drives. I remember in the very beginning of Lyft before you put in your destination, I picked up a guy on California around Sansome and he wanted to go to Drumm. It was like 3-4 blocks *downhill*.
I love when a "disruptive" company comes onto the scene and claws its way into the market by flaunting labor laws, cutting costs, and finding loopholes — and then eventually reality and regulation catches up with it and it slowly morphs back into the thing it tried to "disrupt".
It actually is. You can [do it yourself](https://www.terrapass.com/for-individuals/for-individualssustainable-living). You spend money to capture carbon elsewhere and then you can emit carbon here and be net negative!
Yes, actually. Coincidentally lived there for a bit too years ago. My parents even recently visited China for the first time too and they thought it was incredible.
India's far behind but it's not really very good at being the manufacturing juggernaut China is, so maybe it'll leapfrog that step when renewable tech hits.
Yeah, I have motorcycles but if I'm out with friends or it's raining or whatever else, I think that Flywheel is preferable to Uber. Uber doing this or doing that isn't going to effect me much. Hopefully, if anything, this will make it to where there's simply just less of them in the city. Look around at that traffic and see how many decals you can find in the windows of cars. It's insane.
They are already doing the same thing, and are also [suing California](https://www.benefitnews.com/articles/uber-and-postmates-sue-california-to-block-gig-worker-law) to block the new legislation, because they are exactly the same as Uber, only for some reason people give them a pass.
Can't imagine using it for commuting, but imagine if you _just_ earned Platinum status, they've eliminated 2/3 of that tier's perks and it the status will likely expire before the replace those benefits. I'd be mad.
So basically consumers will now face the real cost of a service when it is no longer exploiting workers and being subsidized by venture capital money. I think everyone knew this gravy train would run out eventually, and this appears to be the end of the line for ludicrously inexpensive private transportation.
It used to be 10 minutes at $7 for me door to door, Glen Park to SOMA, on regular Lyft. That's unmatched.
BART outside of normal commute hours is only once every 20 minutes, and when I account for the gym and hanging with friends, nearly every day was outside commute hours.
The folks I know who do this are actually usually underprivileged, like the workers at my daughter's SOMA daycare. They don't have the luxury of being late for work, they can't afford cars, and they can't afford a home near good transit. Uber every morning is the best, cheapest option for them.
Interesting. I used to commute on the California St cable car, which gave me a good vantage point of surrounding cars. Over half of all the cars were consistently Ubers with single riders, often folks in suits on their phones or laptops. I suppose it just depends on what the destination is. California St ends in FiDi so that makes sense that that is my experience with Uber commuters.
As an aside, the sheer number of drivers on their phones, texting, watching tv, doing makeup, reading Facebook, etc is absolutely terrifying. Studies are starting to show that distracted driving is often more dangerous than drunk driving, yet it's still just a slap of the wrist *if* you happen to be caught. We should start treating it with the same severity as DUIs
The company my ex boyfriend worked for paid for every single Uber ride he took, whether he was going to/from work or just going to get drinks on a weekend. So he’d uber everywhere he went. Some companies also provide transportation stipends. My friend who works at Genentech gets $25 a day for transportation to/from work
Even if the company doesn’t pay for it. You can get a shared ride for less than $10 to many places around the city. If you Uber to & from work for $20 a day, that’s $400 a month, which is still cheaper than owning a car here. Parking alone can cost $300+ per month.
Yeah, in many cases, but for example, my climbing gym is in the presidio and the closest bus stop to the gym is a 15 minute walk away. The bus ride is about 30 minutes, which means it would take me 45 minutes to get there by bus. I’ve rode an electric scooter there several times, that takes ~35 minutes. Driving takes 12-15 minutes. So I always take a Lyft.
My company did the same thing. We had an employee lend out his uber log in to his entire family (and maybe they shared it with their friends?) and invoicing finally caught up to the fact that this one person cost $30k in uber charges in Q3.
He got a "please don't do that any more" sternly worded email from HR and then they changed the policy so we could only Uber to and from work and company events.
My partner's commute is 3 miles and the only public transit option is consistently inconsistent meaning the commute takes anywhere from 30 minutes to 2 hours. Gridlock in a reliable Uber is better than having to build an extra 3 hours into your commute everyday.
Three miles seems easily bikeable or walkable no? Or if you want less work e-scooterable?
The concept of taking what is essentially a slightly cheaper cab to work everyday is mind boggling to me. The price plus the traffic alone...
Ha Where did you get i was an advocate of Uber? You are so wrong its hilarious. Im advocate of taking active transportation or transit even in the scenarios where its completely unreasonable. I havent stepped foot in an uber in over two years.
But im not going to lie suburbs are terrifying for active transportation, even just 3 miles. They are places designed for driving and driving fast, not for anything else. Its stressful to walk or bike in those areas across 4 lanes streets with a-holes running red lights and creeping into the crosswalks mind blown when someone actually walks in front of their car. Just cause im an advocate of biking, walking and transit doesnt mean i cant acknowledge the risks and costs of those modes, although i think the trolls on this sub often blow them out of proportion.
This is the reality for many people that live outside of the area served by BART. Bus lines are extremely inefficient and bicycle commuting is dangerous in many areas.
The net effect of this is that more people will end up driving on a daily basis.
Ya I use it as a daily commute. Usually in the morning I hate life and just take a reg UBER from Richmond to soma. This wasn’t amazingly cheap but with some fancy UBER passes I could get predictable and lowered rates. Then I would use my commuter benefits and take a pool home. The bus sucks because I need to transfer and it will take me around 40-1hr and it’s usually super packed. Sooo now I may end up just driving most days since total I would pay 20 a day or I can get a parking space for 300ish. Didn’t expect Uber to last forever for me though. The time has come to find a new way. I don’t mind the car though. I commute at like 10-11am and 7-8pm.
We used to have chariots but I think muni fucked them and they shut down.i
Ah ok. I read something where Muni stopped them from using routes that muni had routes on or similar. But looking it up now shows that may have happened a year prior. https://sfbay.ca/2018/02/21/chariot-issued-new-guidance-against-duplicating-muni-routes/
I used the uber/lyft pool as a daily commuter for a little while when you could get from potrero hill to union square for about $4 in 20ish minutes. To work via uber/pool and then back on the 9 after work.
Then about a year or ago or so the price changed to about $8 + the commute often took about 30+ minutes so I started commuting via bicycle each way. It now takes me 15 minutes and its free.
MUNI goes absolutely everywhere, tho. You can get from the excelsior to ghirardelli square for 3 bucks. From embarcadero to the beach, 3 bucks. Nothing even comes close.
If you aren't too porcelain, MUNI is a pretty useful lil service. The whole entire bay area is full of nefarious characters that smell like shit, of course the buses there would too?
As long as several times a year you won't get in trouble or it won't screw up your plans when either breaks down or police action delays them for up to a few hours.
I ride them but your standards and expectations are way too low. Cities in other countries do their buses and trains far better and reliably.
And cities in other states do far worse. Muni and Bart are solid commute options. So is biking. Uber and Lyft are pure evil at rush hour. The drivers are aggro, they don't understand city traffic or local routes, they cause major gridlock.
This sub pretends to be so woke about bikes and transit vs cars, but apparently Uber and Lyft get a free pass because tech. All I can say is thank God they're banning private autos (including Ubers and lyfts) on Market.
> And cities in other states do far worse.
Which is why I said other countries, not states, because my yardstick I measure us against is global, despite the metric system.
I'm not weighing on the validity of Uber and Lyft as commute options. I'm just saying your standards and expectations for our buses and trains are way too low.
Biking is unacceptably dangerous in some parts of the city or for the comfort level of some riders.
> Which is why I said other countries, not states, because my yardstick I measure us against is global, despite the metric system.
Other countries fund their transit systems properly, often through a very high tax on gasoline which both discourages driving and makes the network more comprehensive. We simply can't do that in the US. So comparing BART/Muni to other US systems is a better comparison.
As a dude who lives in a part of Oakland that seemingly scares the general public, I have a feeling that I'm going to be having a bit of a tough time getting picked up, and an especially difficult time making it home when I stay out late.
Cancellations have become significantly more common in recent months when trying to get home late at night, and now without a penalty, I'm a bit curious what's going to happen. I've had drivers get pissed off at me because I'm trying to get home and they pick me up and discover they're going to Oakland, and one driver yelled the whole way home one night because we were taking him out of SF during surge time to Oakland.
On one hand, I'm very happy to see better benefits for the drivers. On the other hand, I have a feeling this is going to inspire me to either stay home a lot more often, and on a personal level, that kinda sucks. Ultimately, I wish I just had better transit access so I didn't have to lyft/uber in the first place, but here we are.
I gave him 4. He honestly sounded like he was having a hard time with something he wasn't going to tell his uber passenger about. I was fine with being his punching bag for 35 minutes and I understood his feelings. He was being dragged out of the mission right around surge time kicked in to a part of Oakland that he won't find a fare in. I didn't even get a surge fare for whatever reason, and it was observably busy.
I like your mellow attitude and kind heartedness. Lately I've been in some sketchy uber/lyft situations so I have gotten less shy about the occasional sub 4/5 star review. Hopefully that was just a one off bad night for that dude and not the norm.
I agree. Uber should hire employees to perform their transportation services, then this would not be a problem. If Uber won't, maybe someone else will.
(With that being said, steps need to be made to ensure the underserved have access to transportation).
Until the total riders who use taxis and Lyft is a larger market segment than public transportation Uber will not change. They need hyper growth and squabbling over 10% of the market won't justify their stock valuation. They serve their share holders not their customers.
Uber drivers still did that to me all the time before this. I can't tell you how many times I had a driver pick me up in the city and say "oh Oakland? No Oakland!" and cancel my ride on me as I'm getting in the damn car. That or a lot of the time I'd be in Oakland trying to catch an Uber to the city and I'd request a ride, it would get accepted, then I'd get a text from the person asking "what's your destination?", I'd say "San Francisco" and they'd cancel because they didn't want to go across the bridge.
Agreed. My Uber rating was a 4.98 for years until I had to work in the city over the summer and took Ubers back to East Bay every day. Many would ask for my destination and cancel or just give me a low rating after. I tip very well and consider myself to be a pretty polite passenger yet my rating dropped to 4.87 over the summer.
I've had something similar happen. I always tip (and would even tip in cash most of the time back before they added the option in the app a couple years ago), I'm always friendly, and would also consider myself a polite passenger. I normally get five star ratings but noticed my rating drop awhile back. Sometimes you wonder what you could have possibly done to make that asshole driver give you a bad rating? I read an article earlier today about how some Uber drivers have been known to give riders poor ratings if they don't tip in cash. That seems ridiculous to me. Giving a rider a bad rating just because you don't like their destination is ridiculous to me as well. You know I don't think they can even move on to their next ride without rating you, so typically they never even know if you tipped them while they're rating you (which is a little messed up - I would think your tendency to tip would affect your rating).
Yup. So happy to not be living in Oakland anymore because any event in the city past BART hours was a crapshoot getting home. Sounds like it’s going to be more of a shitfest but at least as a customer you’re going to get canceled on more quickly instead of waiting and playing chicken.
I live in West Oakland and have taken 1000's of UBER and LYFT rides and never once had that happen to me.
Taxi's on the other hand, I'm at a less than 10% of them showing once I tell them I am going to Oakland.
The "I don't want to go to San Francisco" thing is real though.
And they should charge appropriately for that. I had to take an hour and a half one-way taxi ride from the Orlando airport to where my dad lived (on his deathbed) and it was like $350. This was right after a hurricane and the airport didn't have any cars, at all, to rent...
A while back, I got into an Uber at 2:30ish AM in SF, headed home towards Hayward. After getting in, the driver found out where we were headed and said he wasn't expecting that and this was going to be just last ride. He was looking for a short ride to finish the night.
Throughout the ride, he was visibly tired, swerving in his lane and at some points going as slow as 45 mph on the highway. At one point we were turning left and he nearly turned into the median. We made it home safely that night, but it was the worst ride I've ever had.
Was it totally his fault? If he knew where we were headed, he never would've accepted the ride, and 5 passengers wouldn't have nearly died about 20 times from a tired driver.
It's time-boxed though. Apparently if it can't find you a ride going home in 15min, it'll just match you with somebody else. A driver told me that Uber stated it's because Uber wanted to keep the pool of drivers available.
The part your forgetting is that dozens of drivers will see the fare, it's entirely likely that there are drivers that prefer that destination, rather than with taxi's where you can only communicate your destination to one driver per hail
Excellent point. Uber is making these changes to bolster their case that they are a marketplace, which would seemingly require that more information will be made available to drivers to decide if they want to take a particular fare or not. In theory, some drivers will take the fare.
I wonder if Uber will also give riders more info about the drivers (after they accept the fare) to decide if they are suitable before committing to the transaction.
>it's entirely likely that there are drivers that prefer that destination
If I'm in San Francisco on a Saturday night, no way in hell I'm getting a ride back to Oakland if the drivers can see the destination unless they're by chance going off shift and headed home.
Drivers have an incentive to keep their car full and moving. Stick around a place as dense as San Francisco on a weekend and there's someone needing a ride near every block.
If they have to ferry out to some suburb in East Bay, odds are they'll have to double-back quite a ways before they can find another ride. Why take the chance? Cabs were NOTORIOUS before Uber showed up for kicking your ass out of the car at pickup if you said you were going to an area that wasn't "busy" enough.
That sounds fine to me. Why should a driver be tricked into driving somewhere they don’t want to go? Maybe the platform can raise the fare and the market will sort it out.
(Can’t believe i just wrote that)
I think what’s coming is what HKTaxi offers: the ability for passengers to sweeten the deal by offering a bribe.
You select “+100HKD” or +however much and taxi drivers will see they’ll get a little extra for picking you up instead of somebody else.
Ohhhhh okay I gotcha, you meant like that no drivers would be willing to take you out there. I thought you meant like "no way I'm getting in a car with some guy that's going to drive me to Oakland on a Saturday night!" I thought maybe you were worried about getting robbed or something lol
Ten year ago you couldn't hail from miles away, and there was a finite number of drivers at all times, and no surge pricing.
All of these things seriously change the dynamics of how rides work.
I'm not saying you're wrong, i'm saying it's speculation and that you know it's speculation, and you shouldn't waive your speculation around like a fact.
I think we could start having trouble, but i'm almost certain (i'm speculating), that if a whole share of customers start having trouble, the market will come up with various ways of making solutions.
If Uber is going to continue classifying them as contractors instead of employees, then they are entitled to see all of that info and make a decision as to whether or not to accept the ride. That is how every other independent contractorship works
Rate grumpy drivers as 1 Star and have them removed. This is exactly why taxi drivers destroyed their industry. Taxi drivers are sub human trash if you ever used them. Uber literally saved me from having to utilize the worst human labor pool in human history.
* spit at by a taxi driver
* nearly kidnapped without my knowledge
* laughed at for trying to use a card to pay
* ignored for trying to complain about a driver to the taxi company
* requested a taxi and the taxi driver NEVER showed up MANY times even when booking days in advance
Fuck taxi drivers. The only people advocating for them are people who never used the service.
False. That’s how it USED to be. I will take a taxi any day of the week over Uber if i am in a rush or fare is within Uber rate. I’ve been in SF well before Uber. Back in the day it was faster to walk rather than wait for unreliable taxi. Now any taxi driver on the road accepts card, is grateful to pick you up and will get you to your destination faster than Uber. The downside is that most cabs vehicles are shit. Uber on the other hand shows up with a driver from god knows where - could be sack town, Fremont, etc. they have no clue where to go and rather than play games on my phone I have to direct them to my location since google ain’t the best navigating the city but then again you probably don’t know squat either is is why you believe Uber is better
I don't know what it is about the industry, but this is the case all around the world -- the worst people in any city seem to gravitate to the taxi industry. In many developing countries they're actually dangerous to take (on top of the high likelihood of scams), while Uber is consistently fairly safe to use.
Or you should be willing to admit that the taxi industry is fucked at it's core. Have you literally ever tried to complain against a taxi driver? Try and then you have the right to speak about the quality of the industry that's a fucking cult. If your response is, don't complain, or why would you have anything to complain about? Then you have no connection to the real world.
You said they’re the worst people in the world and that they assaulted you. I’m pretty friendly to cabbies and this shit has never happened.
Have I had bad experiences? Sure. But I’ve also had bad experiences fine dining and in sick hotels. I don’t say they’re literally Hitler afterwards.
My girlfriend and I called VIP taxi at the Milbrae station to get a ride home. A VIP taxi pulled up and took us home. I got a call from a taxi driver that he was pissed I wasn’t there and that I’m an asshole. This mother fucker was cursing me out.
Turns out the taxi that picked us up over heard on radio dispatch that someone was gonna get us and decided to intercept against his company rules.
So someone that shouldn’t have picked us up abducted us without ours or his companies permission, and the original degenerate taxi driver called and cursed me out when I told him I already got picked up by his company.
These are NOT isolated incidents and they happened so much over the course of my time using taxis. It’s a failed industry filled with degenerate scum.
You’re just victim blaming here.
I broadly have good customer experiences (90% of the time), but I've frequently run into problems when I've used taxis as well. From times where I've spent upwards of an hour waiting for an available cab to come to the rank, through to preordering taxis that never arrive, to the omnipresent card reader "problems", it seems as if the average taxi driver can almost always be counted on trying to screw you over.
For all of their negatives, Uber really improved the user experience of getting a cab ride.
And before I get accused of being a techie with no empathy: I've spent 4 years working in a supermarket, in a customer facing role.
From upfront price to estimated price range
You will now see a price range rather than a set price before you request any non-Pool ride, which is our best estimate of what the trip will cost you. The final price will be calculated at the end of your trip, based on the actual time and distance traveled. You can see the final price on your receipt or in the app.
Schedule rides with your favorite drivers
After you give a driver a 5-star rating, you can now add them as a Favorite Driver. Next time you request a scheduled ride, your favorite drivers will have the opportunity to accept your reservation. If you give a driver a 1-star rating, you won’t be matched on future rides.
Changes to Uber Rewards benefits
We unfortunately have to discontinue some Uber Rewards benefits, like price protection on a route and flexible cancellations, for trips in California. To learn more, see the Rewards hub in your Uber app. We’re actively working on new benefits for California riders, so stay tuned for future announcements.
I suspect Uber usage will dramatically plummet after this. Because they have introduced uncertainty in the consumer experience/pricing.
Has any business that has adopted this ever NOT lost customers? What other commodity is offered at ‘flexible’ pricing?
Interesting that it’s only in California. How long before this spreads.
Also: [..] For riders, there are potential downsides. Short hops might get rejected. “If you just have to get across town quickly at rush hour, will drivers say, ‘Forget it, I won’t make any money,’?” Miller said.
Drivers also could refuse to take trips going to certain neighborhoods, a form of discrimination against lower-income areas.
Uber, which cautioned in its blog post that drivers should not engage in discriminatory rejections of trips, said it will monitor trips to guard against these issues.[..]
Hmmm not a fan of price estimates. I’ve had Uber drivers take a long and/or incorrect route and it ends up taking more time but I was always OK because the price was fixed anyway. But this now incentivizes this behavior.
Before Uber, I used to call taxi dispatchers in Oakland to get a ride to the airport from my house. The taxis would rarely show up. One day I was getting a ride home in a taxi and I asked why this was the case. The driver explained that most drivers would not accept calls to certain "more dangerous" neighborhoods. I guess I won't be getting Ubers now for the same reason.